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Indiana University Code of Conduct

Office of Financial Aid and Scholarships Administration Building 116
1700 Mishawaka Avenue
Post Office Box 7111
South Bend, IN 46634-7111

Phone: (574) 520-4357
Toll free: 1-877-462-4872, Extension 4357
Fax: (574) 520-5561

Financial Aid E-Mail:

Scholarships E-Mail:

Office Hours effective February 27, 2017:

Monday–Thursday, 8 a.m. to 5:30 p.m. (when classes are in session)*

Friday, 8 a.m. to 5 p.m.

*Our office will close at 5 pm when classes are not in session, during scheduled breaks, the day before Thanksgiving and at noon on Christmas Eve.  IU South Bend is closed between Christmas Day and New Year’s Day.

A list of observed holidays can be found here.

Office of Financial Aid and Scholarship staff

Jill BertrandDirector of Financial Aid and Scholarships
Cynthia LangAssociate Director of Financial Aid and Scholarships
Kathrine MillerFinancial Aid Administrator
Emily HooverFinancial Aid Administrator
Corey LongFinancial Aid Administrator
Teresa BergerFinancial Aid and Scholarships Administrator
Melissa PaceCustomer Service Representative
Louann RaczData Entry Specialist


First Letter of Your Last Name               Financial Aid Counselor

A-G                                                           Emily Hoover,

H-M                                                           Corey

N-O                                                           Teresa Berger,

P-Q                                                            Cyndi

R-V                                                            Kathrine

W-Z                                                           Jill Bertrand,  

Contact Us

If you have a question or comment, please use this form to contact our office. We will respond as soon as possible.